As the leading wig outlet, we understand that making a wig purchase can be a big decision. That's why we want to make sure you're confident in your choice and have all the information you need before making a purchase.
Our wig outlet return policy is designed to provide you with peace of mind and ensure that you're completely satisfied with your new wig. Here's everything you need to know:
General Return Policy
Return Reason | Timeframe | Refund or Exchange |
---|---|---|
Unopened, original packaging | 30 days from purchase | Full refund or exchange |
Opened, but not worn | 30 days from purchase | Full refund or exchange |
Worn, but not damaged | 30 days from purchase | Exchange only |
Damaged | N/A | No refund or exchange |
Exchanges
Exchange Reason | Timeframe | Shipping Cost |
---|---|---|
Size or color dissatisfaction | 30 days from purchase | Customer responsibility |
Quality issue | 30 days from purchase | Wig Outlet responsibility |
Change of mind | 30 days from purchase | Customer responsibility |
Story 1: Hassle-Free Returns
Benefit: With our 30-day return policy, you have plenty of time to try out your wig and make sure it's the perfect fit. If it's not, simply return it for a full refund or exchange, no questions asked.
How to: To initiate a return, contact our customer support team at [email protected] and provide your order number and reason for return. We'll provide you with detailed instructions on how to return your wig.
Story 2: Flexible Exchanges
Benefit: Our flexible exchange policy gives you the peace of mind to know that you can always get the perfect wig. If you're not completely satisfied with the size, color, or quality of your wig, simply exchange it for another one.
How to: To initiate an exchange, contact our customer support team at [email protected] and provide your order number and reason for exchange. We'll provide you with detailed instructions on how to exchange your wig.
Story 3: Peace of Mind Guarantee
Benefit: Our wig outlet return policy gives you the confidence to make a purchase knowing that you'll be protected if you're not completely satisfied with your wig. Whether you want a refund or an exchange, we've got you covered.
How to: To ensure you're completely satisfied with your wig purchase, take it out of the packaging and try it on. If you're not happy with it, simply contact our customer support team at [email protected] to initiate a return or exchange.
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